Services
Distribution & Delivery
Next-day delivery on orders placed before 3pm, nationwide coverage and simple, fair returns – so packaging is one less thing your business has to worry about.
Next-day delivery
On orders placed before 3pm.*
Nationwide coverage
Delivering to businesses across the UK.
Pallet & bulk orders
Support for pallet and bulk deliveries.
30-day credit
Credit accounts for approved customers.
Delivery checker
Find your delivery zone
Enter your postcode to instantly see your delivery area and pricing.
Check Delivery Area
Payment
Ways to pay
Pay conveniently online or over the phone using:
- Major credit and debit cards
- BACS/FPS electronic bank transfers
- Cash or cheques
We also offer 30-day credit accounts to approved customers.
Delivery
Designed around speed & efficiency
We know packaging delays can impact production, dispatch schedules and customer service. That’s why we’ve built our distribution network around one thing – making packaging one less thing for your business to worry about.
Whether you’re ordering stock packaging, pallet quantities or repeat operational supplies, our delivery service is designed to get the products you need where you need them, with speed and consistency. Our logistics and fulfilment process supports manufacturers, warehouses, e-commerce businesses and distributors across the UK.
Nationwide delivery coverage
Next working day delivery available*
Clear delivery zones and pricing
Flexible ordering options
Support for pallet and bulk deliveries
*Order cut-off times and delivery availability may vary depending on location and stock availability.
Online portal
Need to order regularly?
Our online portal reduces admin time and gives your team more control over ordering. Access your pricing, order history and account-specific products, and reorder in just a few clicks. Customers using the portal have cut ordering time significantly while improving accuracy and consolidating deliveries.
Returns policy
Returns & delivery issues
Please notify us within 14 days of delivery of any issues with damage, quality or returns so that your claim is valid.
Please check your order carefully on delivery to make sure everything is included. Orders with multiple parcels may occasionally arrive separately. If the remaining items don’t arrive the following day, contact our team on 0115 944 1600 or at sales@kbpackaging.com and we’ll investigate and resolve it promptly.
If we’ve sent the wrong items, we sincerely apologise for the inconvenience. Please get in touch straight away and we’ll arrange a replacement as quickly as possible.
Returns are subject to a 15% handling and re-stocking fee. To qualify for a refund, the product must be in its original packaging and in a fully re-sellable condition. We reserve the right to refuse a refund for goods that don’t meet this standard.
Credit account
Apply for a 30-day credit account
To apply for a 30-day credit account, simply complete our credit application form here. For detailed information, please review our full payment terms and conditions.
Delivery questions?
Whether it’s delivery times, large orders, pallet shipments or postcode coverage, our team is here to help. Need a custom delivery arrangement or ongoing stock holding? Talk to us about a distribution solution tailored to your business.